Help & Support

Help and Support is the surface where you can find answers to common questions, access documentation, and reach the studio support team when you need hands-on assistance. It is accessible to all workspace members without an admin permission requirement.

Use Help and Support when you are unsure how a feature works, have run into an unexpected behavior, or need to report a problem to the studio team. It is the intended first stop before contacting support directly — the documentation and common-question resources here cover the most frequently asked topics and may resolve your question without a wait. If you cannot find an answer, the support console lets you open a ticket that goes directly to the studio team.

Open Help and Support from the sidebar (at the bottom, always visible regardless of role). The page lists available documentation categories and quick links to the most viewed articles. Click an article to read it. Use the search bar at the top to find articles by keyword. If you need to contact support, click Open a Support Ticket, describe your issue, attach any relevant screenshots or context, and submit. A studio team member will respond via email. Studio administrators can also access the Support Console tab, which provides a view into open tickets and their current status.